I recently attended the Midwinter ALA conference in Dallas. The longest line was at Starbucks.
What brought me to Dallas was an invitation to participate in a panel sponsored by Sage on discovery. Sage had commissioned a white paper on the topic, which you can find here. It’s a good paper, which I recommend to one and all. The authors of the paper were on the panel as well and spoke authoritatively to the question of how libraries are implementing new means of discovery. I had not realized how complicated the situation was. What was clear to me, though, is that librarians and publishers alike have an interest in improving finding mechanisms: librarians because they want their collections to be used, publishers because such usage translates into a stronger brand, which can help in making the case to purchase the next product.